Payment is possible with Visa, Maestro, Mastercard and American Express. Your credit card data is secured through SSL encryption.
MasterCard and VisaCard owners, please be aware that an additional authentication is required: the so called 3D-Secure protocol Verified by Visa or MasterCard SecureCode. According to the credit institute an additional password is requested to ensure that the credit card owner is informed about the payment.
PAYMENT IN ADVANCE (BANK TRANSFER)
After finishing your order you will see our bank details and also get a confirmation e-mail with our bank account information. We will ship your order after we have received your payment. Usually a SEPA transfer via online banking takes 1-2 bank working days to be processed, a paper-based SEPA transfer takes up to 3 bank working days. If you need more than 7 days for your money transfer please inform us via e-mail or phone.
If you face any problems with the payment of your order, please contact us by e-mail or phone and tell us your desired payment method.
PURCHASE ON ACCOUNT
If you pay by invoice, the payment transfer should be done within 14 days of receiving your items. This payment method is sovereign of our right of return. You will receive an exact overview of your invoice amount by e-mail. Please indicate always your order number as intended. Please transfer separately for each order.